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One Stop Order Processing Feature Comparison

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Features Table

Max. users341520
Max. orders per site5,000500,0001,000,00010,000,000
Email support Standard * Standard * Priority * Priority (aim to resolve issues in less than 4 working hours)
Telephone support  Included ** Unlimited
Remote support (using Teamviewer)    
Import orders
Create and amend manual (telephone) orders
Backup and archive existing orders
Automatic VAT calculation
Create order views, including automatic calculations
Print Invoices, packing and picking lists
Supports standard invoices, document enclosed wallets, Avery labels, integrated labels including logos, PPIs and macros
Amend and create custom invoices and packing lists
Automatically assign sequential order numbers (across all sales channels)
Change all order details with automatic VAT & shipping calculations
Show tax exclusive and inclusive, retail invoices
Setup order views to make daily tasks easier
Sophisticated order selection
Find orders quickly using advanced searching
Perform and display calculations on order information using custom field macros
Add additional fields to orders (e.g. batch nos.)
Export orders to other systems 
Send emails to customers or 3rd parties 
Product Management including stock control 
Allow customers to track their orders online 
Manage and monitor emails sent to customers 
Print and manage purchase orders 
Process refunds 
Predictive stock reorder level (based on existing sales) 
Drop shipping and order fulfilment tasks using suppliers (purchase orders and emails) 
Suppliers management (including emailing) 
Multichannel stock control 
Cancel or Hold orders  
Automated order download (currently Ebay, Amazon and SellerDeck supported, other websites to follow)  
Automated order status upload (Currently Ebay, Amazon, UKMail supported, contact us for other couriers and sites) 
Create and store complex order filters  
Create and automate order actions  
Combine orders  
Automatically manage Royal Mail consignments (using new 2D barcode label format) 
Automatically manage cancelling orders   
Automatically manage online stock levels (Ebay and Amazon)   
Customer targeted mailing lists   
Automatic order combining   
Import all active product details from website (currently Ebay)  

* Reasonable email support is provided
** Reasonable telephone support is provided in UK office hours.